Terms of Service
Terms governing use of the GaitExo website and services
Contents
About These Terms
These Terms of Service ("Terms") govern your access to and use of the GaitExo website located at gaitexo.com (the "Website") and any services, information, or content provided through it.
The Website is operated by Changsha ZOHOTECO Technology Co., Ltd. ("GaitExo", "we", "us", or "our"), a company registered in Changsha, Hunan Province, People's Republic of China.
By accessing or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.
B2B Platform Notice: This Website is intended exclusively for use by businesses, organisations, and professionals. It is not intended for use by individual consumers or end patients.
GaitExo's Role -- Trading Partner, Not Manufacturer or Registrant
Key Legal Disclosure
Trading and branding partner only
GaitExo operates as an international trading and branding partner. We source lower-limb exoskeleton and rehabilitation device products from third-party Chinese manufacturers and facilitate their export to customers in Europe and other markets. We are not the manufacturer of any product featured on this Website.
Not the local medical device registrant
GaitExo is not the medical device registrant in any country outside the People's Republic of China. Responsibility for product classification, medical device registration (if required), and compliance with applicable national medical device regulations rests solely with the importer and/or distributor in each territory, together with their regulatory advisors.
Product classification
Products described on this Website are exported as rehabilitation training equipment under HS Code 8479.89. Whether such products require registration as medical devices in your country -- and under which regulatory class -- depends on your national regulations, intended use, and clinical context. GaitExo makes no representation regarding the regulatory classification of its products in any specific country.
No clinical advice
Nothing on this Website constitutes clinical, medical, or therapeutic advice. All devices described are rehabilitation training tools intended for use under professional supervision by qualified clinical staff. GaitExo makes no claims regarding clinical outcomes for individual patients.
Distributor Responsibility: It is the sole responsibility of the importer and/or local distributor to determine applicable regulatory requirements in their territory and to ensure that any required registrations, approvals, or notifications are obtained prior to placing products on the market.
Intellectual Property
All content on this Website -- including but not limited to text, product descriptions, images, graphics, logos, and structural design -- is the property of GaitExo or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from this Website without our prior written consent.
Permitted use: Limited, non-commercial use for evaluation purposes -- such as saving product information for internal review -- is permitted.
Product photographs and technical specifications provided on this Website relate to products manufactured by our supply partners. Manufacturer trademarks and intellectual property remain with their respective owners.
Acceptable Use of This Website
You agree to use this Website only for lawful purposes and in a manner consistent with these Terms.
You must not:
- Use the Website in any way that violates applicable local, national, or international laws or regulations
- Transmit any unsolicited or unauthorised commercial communications
- Attempt to gain unauthorised access to any part of the Website or its underlying systems
- Use automated tools to scrape, copy, or extract content from this Website without our written permission
- Misrepresent your identity, company affiliation, or professional credentials when submitting inquiries
Disclaimers and Limitation of Liability
Website content
The information on this Website is provided for general informational purposes only. While we endeavour to keep information accurate and up to date, we make no warranties -- express or implied -- regarding the completeness, accuracy, or fitness for purpose of any information on this Website.
Product information
Technical specifications, pricing ranges, and product descriptions are indicative only and subject to change without notice. Actual product specifications, pricing, and availability are confirmed through direct commercial discussions.
Clinical outcomes
Any reference to clinical results, patient outcomes, or performance data on this Website is based on feedback from specific deployment contexts (primarily Chinese rehabilitation settings) and is provided for illustrative purposes only. GaitExo makes no representation that similar outcomes will be achieved in other clinical environments.
Limitation of liability
To the maximum extent permitted by applicable law, GaitExo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or reliance on its content, including but not limited to loss of business, loss of revenue, or loss of data.
Nothing in these Terms limits or excludes liability that cannot be lawfully excluded, including liability for death or personal injury caused by negligence, or liability for fraud or fraudulent misrepresentation.
Third-Party Links and Resources
This Website may contain links to third-party websites, including manufacturing partner websites, logistics providers, and industry resources. These links are provided for convenience only.
GaitExo has no control over the content of third-party sites and accepts no responsibility for them or for any loss or damage arising from your use of them.
You should review the terms and privacy policies of any third-party site you visit.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.
EU Businesses: If you are a business established in the European Union, nothing in these Terms affects your rights under mandatory EU consumer or business protection laws applicable in your country of establishment.
Any dispute arising from or in connection with these Terms or your use of this Website shall first be referred to good-faith negotiation between the parties. If negotiation fails within 30 days, disputes shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its rules, unless the parties agree otherwise in writing. The parties may also seek relief in courts of competent jurisdiction.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this Website with an updated effective date.
Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
We recommend reviewing these Terms periodically to stay informed of any updates.
Contact Information
For questions about these Terms of Service, please contact us using the details below. We aim to respond to legal inquiries within 5 business days.
Company
GaitExo
Changsha ZOHOTECO Technology Co., Ltd.
Registered Address
Building 1716, Kaiyuan Road
Changsha, Hunan Province, People's Republic of China
© 2026 GaitExo -- Changsha ZOHOTECO Technology Co., Ltd. All rights reserved.